Effective negotiation skills and skills of influence and persuasion
A description of effective negotiation skills and skills of influence and persuasion
Defining the negotiation process and the general principles for effective negotiation, discussing the types of negotiations as well as determining the methods of setting the negotiation objectives and the different strategies to reach the desired results, and defining the elements of the success of the negotiation process and the stages of the negotiation procedures and following up the implementation of the negotiation process. Including communication skills, problem analysis, decision making, meeting management, presentation skills, presentation and conflict management.
Details and axes of effective negotiation skills and skills of influence and persuasion
Objectives of the program
Defining the negotiation process and the general principles for effective negotiation, discussing the types of negotiations as well as determining the methods of setting the negotiation objectives and the different strategies to reach the desired results, and defining the elements of the success of the negotiation process and the stages of the negotiation procedures and following up the implementation of the negotiation process. Including communication skills, problem analysis, decision making, meeting management, presentation skills, presentation and conflict management.
The contents of the program
Effective negotiation
What is negotiation and its components?
Types of negotiations
General principles and elements of successful negotiation
Stages of the negotiation process
Problem analysis and decision making skills
Thinking and dealing with stress and problem analysis
The nature of the decision and the circumstances of its adoption during negotiations
The Decalogue for making the right decisions
Planning for negotiation
Methods for determining the objectives and parties of the negotiating process
Criteria for selecting a negotiating strategy
Planning strategies for negotiation
Meeting management skills, presentation and effective presentation
What is the management of meetings and their relationship to managing the time of negotiating sessions
Successful steps to manage negotiating meetings
Presentation and presentation requirements and analysis of negotiating parties
Effective methods of preparedness for presentation and presentation
Negotiation procedures
Stages and tactics of negotiation
Principles of Successful Negotiating Sessions and Associated Negotiation Tricks
Conflict management skill
Types, levels and sources of conflict
Stages of conflict and ways to address it
Communication skills and dialogue art
What is the process of communication and its functions
Communication methods: verbal communication and body language
Basic principles and requirements of dialogue management
Effective listening skill
Post-negotiation
Implementation and follow-up of the outcome of the negotiating process
Evaluation of negotiation results
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