{"id":616,"date":"2019-08-06T03:58:13","date_gmt":"2019-08-06T07:58:13","guid":{"rendered":"http:\/\/www.internationalacademy-us.com\/?p=616"},"modified":"2019-08-24T07:35:12","modified_gmt":"2019-08-24T11:35:12","slug":"customer-service-course","status":"publish","type":"post","link":"https:\/\/www.internationalacademy-us.com\/?p=616","title":{"rendered":"Customer Service Course"},"content":{"rendered":"<div class=\"style143\" align=\"right\">\n<div align=\"left\"><span class=\"style154\"> Customer Service Course <\/span><\/div>\n<div align=\"left\"><\/div>\n<div align=\"left\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-617 aligncenter\" src=\"https:\/\/www.internationalacademy-us.com\/wp-content\/uploads\/2017\/08\/customer-service-header.jpg\" alt=\"\" width=\"608\" height=\"161\" srcset=\"https:\/\/www.internationalacademy-us.com\/wp-content\/uploads\/2017\/08\/customer-service-header.jpg 980w, https:\/\/www.internationalacademy-us.com\/wp-content\/uploads\/2017\/08\/customer-service-header-300x80.jpg 300w, https:\/\/www.internationalacademy-us.com\/wp-content\/uploads\/2017\/08\/customer-service-header-768x204.jpg 768w, https:\/\/www.internationalacademy-us.com\/wp-content\/uploads\/2017\/08\/customer-service-header-360x96.jpg 360w\" sizes=\"auto, (max-width: 608px) 100vw, 608px\" \/><\/div>\n<div align=\"left\"><\/div>\n<\/div>\n<div align=\"left\"><strong>Before the course<\/strong><\/div>\n<div align=\"left\">\n<div id=\"gt-res-content\">\n<div id=\"gt-res-dir-ctr\" class=\"trans-verified-button-small\" dir=\"ltr\"><span id=\"result_box\" class=\"\" lang=\"en\"><span class=\"\">Learn how to manage your customer through the most powerful customer service cycle<\/span><\/span><\/div>\n<div dir=\"ltr\"><\/div>\n<\/div>\n<div dir=\"ltr\" style=\"text-align: center;\"><strong> Course Outline<\/strong><\/div>\n<\/div>\n<div style=\"text-align: center;\" align=\"left\">\n<p>Dealing with the Customer<\/p>\n<p>Customer Service Techniques<\/p>\n<p>Introduction<\/p>\n<p>The importance of HOWl<\/p>\n<p>How to delight customers<\/p>\n<p>Phone Call Skills<\/p>\n<p>Listening skills<\/p>\n<p>Thinking like a customer<\/p>\n<p>The silent complainer<\/p>\n<p>Understanding your customers<\/p>\n<p>Reduce esca\u00adla\u00adtions<\/p>\n<p>Written communication<\/p>\n<p>Excellence in customer relations<\/p>\n<p>You can register online<\/p>\n<p>[huge_it_forms id=&#8221;4&#8243;]<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer Service Course Before the course Learn how to manage your customer through the most powerful customer service cycle Course Outline Dealing with the Customer Customer Service Techniques Introduction The importance of HOWl How to delight customers Phone Call Skills <a href=\"https:\/\/www.internationalacademy-us.com\/?p=616\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":617,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=\/wp\/v2\/posts\/616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=616"}],"version-history":[{"count":3,"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=\/wp\/v2\/posts\/616\/revisions"}],"predecessor-version":[{"id":2688,"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=\/wp\/v2\/posts\/616\/revisions\/2688"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=\/wp\/v2\/media\/617"}],"wp:attachment":[{"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.internationalacademy-us.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}